Payment Terms
Payment Terms & Conditions
At Staandpoint LLC, we believe in transparency and simplicity when it comes to billing. Please review the following payment terms that apply to all users subscribing to our Restaurant Management Software (RMS) and related services.
1. Signup Fee (One-Time Payment)
A one-time signup fee is charged at the point of initial registration. This fee covers:
- Account setup & system configuration
- Initial onboarding and training
- Branding of the free online ordering website
- Basic system customization to fit your business needs
The signup fee is non-refundable and must be paid in full before system access is granted.
2. Monthly Subscription Fee (Recurring Payment)
After signup, customers are required to pay a monthly subscription fee based on the selected plan:
- Freshly-Mild (Small-scale businesses)
- Bomb-Spicy (Medium-scale businesses)
- Blast-Spicy (Large-scale businesses)
This fee includes ongoing access to the software, system updates, technical support, cloud hosting, and user access as per the subscription package.
- Subscription fees are due in advance, at the beginning of each billing cycle.
- Payments can be made via credit/debit card or other approved payment gateways.
- Failure to complete payment within 7 days of the due date may result in temporary account suspension until the outstanding amount is cleared.
⚠️ Cancellations & Refunds
- Subscription plans can be canceled at any time, with service continuing until the end of the current billing cycle.
- No refunds will be issued for partial months or unused services.
🛠️ Custom Services & Add-ons
Services such as payment gateway integration, photo shoots, or custom development are not included in the subscription and may be charged separately. All such costs will be clearly communicated and invoiced.
If you have any questions or require clarifications regarding our payment terms, please contact us at:
📩 Email: info@staandpoint.com